Super soft Zip Fleece
Kappa Alpha Theta
Art - Left Chest Letters, Back - Kappa Alpha Theta
Medium and Large only - Women's Fit, Runs small. Size up 1 or 2 sizes.
The current payment options are major credit cards and PayPal. However, if you have a bulk order you will be invoiced and can pay by a check or by credit card.
All credit card payments for bulk orders are subject to a 4% fee.
Payment is due upon ordering and items are shipped upon payment or proof thereof. We print and ship 2 days a week. You can expect your order to get to you in about 3-10 business days.
We are located in Orange County, California. All purchases within the state of California are subject to 8% sales tax.
Orders placed will be shipped out 1-5 business days after being paid for, unless there is an extenuating circumstance, then you will be notified by our shop through Etsy. All Items shipped in the US are through the USPS. Bulk orders are shipped out using UPS and shipping charges will be included on your invoice.
International: We use USPS Priority Mail to ship your order unless you specifically ask to upgrade your shipping (additional charges apply). Delivery can take as little as a few days up to several weeks, depending on the receiving postal service.
If you need your order by a certain date, let us know BEFORE you place your order to be sure I have the garment(s) in stock.
*Shipping dates are an estimate only and do NOT guarantee that date of delivery. Once item is accepted into USPS system Laurel & Olive is NO LONGER liable for date of delivery.
**CURRENT PROCESSING TIME IS 1-5 BUSINESS DAYS before an item ships. We understand you need your order by a certain day and we will do everything on our end to make that happen.
We DO NOT guarantee delivery dates and cannot control mail delays or lost packages and are not responsible for incorrect addresses.
For custom or bulk orders, if your package is returned to us, you are responsible to pay to reship it to you.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Returns are accepted within 3 days from the delivery date. We hope your love your items, but if your online purchase does not meet your expectations, please CONTACT US FIRST and then mail the merchandise to:
6052 Jade Circle Huntington Beach, Ca 92647.
At this time prepaid return labels are not available. Return shipping is non-refundable. Return limitations apply. Items must be received back in order for the return to be processed. There is a 25% restocking fee on all RETURNS. There are no returns just because an item arrived later than expected.
FINAL SALES: All items marked as SALE are final. FINAL SALE and CUSTOM ITEMS cannot be returned for exchange, credit, or refunds. All BIG and LITTLE items are FINAL SALE.
For all other items, to be eligible for an exchange, credit or refund as described below, the merchandise must be returned unworn with stickers/tags and customs documents (if applicable).
Please note that refunds are only available for online purchases returned by mail.
Laurel & Olive reserves the right to refuse a return or exchange for any reason.
We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Some treatments and colors will vary from garment to garment. Slight variations are very common.